Computer Support Specialist (Level 2)

Submitter's Information

Name

Heather Townsend

Title

Curriculum Process Specialist

Region

Central/Mother Lode

College

Modesto Junior College

CTE Dean's Information

CTE Dean

Pedro Mendez

Program Information

Program Title

Computer Support Specialist (Level 2)

Submission Type

New Program

TOPs Code

Computer Infrastructure and Support (070800)

Projected Start Date

2023-08-28

Catalog Description

Building on the Computer Support Technician (Level 1) Certificate, students further prepare for a career as a Computer Support Specialists, choosing from different Information Technology (IT) support specializations.

Enrollment Completer Projections

CB 01: Course	CB 02: Title	Sections Offered Annual	Enrollment Total Annual	Sections Offered Annual 2022-2023	Enrollment Total Annual 2023-2024
CMPET 311	IT Support Fundamentals 1	3	90	4	120
CMPET 312	IT Support Fundamentals 2	90	4	120
CMPET 313	IT Support Fundamentals 3	3	90	4	120
CMPET 314	IT Support Fundamentals 4	3	90	4	120
CMPET 315	Google IT Support Professional Certificate Prep	2	20	2	20
CMPET 316	Arduino Fundamentals Certification Prep	2	20	2	20
CMPET 317	Remote Pilot (Drone) FAA Certification Prep	2	20	2	20
CMPET 321	CompTIA Network+ Certification Prep	2	20	2	20
CMPET 322	CompTIA Security+ Certification Prep	2	20	2	20

Program Proposal Attributes

Program Type(s)

Certificate of Achievement: 16 or greater semester (or 24 or greater quarter) units (C)

Program Goals

Upon satisfactory completion of this program, the student should be prepared to:

1. Select and install PC components

2. Configure hardware components

3. Install and configure storage

4. Install and configure a printer

5. Configure networking devices

6. Manage mobile devices

7. Install, update, and configure an operating system

8. Use operating system features and utilities

9. Manage file systems

10. Configure PC networking

11. Troubleshoot hardware components

12. Troubleshoot software components 13. Troubleshoot networking

Course Units and Hours

Certificate Required Units

Units of Major Degree

n/a

Total Units for Degree

n/a

Course Report

Program Requirements Narrative

To earn a Computer Support Specialist Certificate (Level2) Certificate of Achievement, the student must complete all courses listed in required courses category below to earn 10 units.All required courses in the program must be completed with a C or better. CMPET 311,312, 313, and 314 should be completed in order.

Program Requirements

Course	Title	Units	Year/Semester (Y1 or S1)
REQUIRED:10 UNITS
CMPET 311	IT Support Fundamentals 1	2.5	1
CMPET 312	IT Support Fundamentals 2	2.5	1
CMPET 313	IT Support Fundamentals 3	2.5	2
CMPET 314	IT Support Fundamentals 4	2.5	2
		TOTAL=10
ELECTIVES: 6 UNITS
CMPET 315	Google IT Support Professional Certificate Prep
CMPET 316	Arduino Fundamentals Certification Prep	3	3
CMPET 317	Remote Pilot (Drone) FAA Certification Prep	1	3
CMPET 321	Comp TlA Network+ Certification Prep	3	3
CMPET 322	Comp TlA Security+ Certification Prep	3	3
		Total: 6

Supporting Document(s)

Labor Market Information

Download Labor_Market_Computer Infrastructure and Support - 2021-MJC-North-4.pdf

Submission Details

Created At

09/28/23 - 10:09 AM

Status

Recommended

Central/Mother Lode Region Specific Questions

Advisory Minutes

Download MJC CTE Division Advisory Meeting Notes_CMPET-1.pdf

Print Submission

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Certified Voting Results

Votes were certified on 10/23/23

Jonna Schengel · 09/28/23

Vote: Recommend

Devin Daugherty · 09/28/23

Vote: Recommend

Kris Costa · 09/28/23

Vote: Recommend

Anthony Cordova · 09/28/23

Vote: Recommend

Bryan Tassey · 09/29/23

Vote: Recommend

Bobbi Mahfood · 10/03/23

Vote: Recommend

Nicole Griffin · 10/10/23

Vote: Recommend

Laura Hill · 10/17/23

Vote: Recommend

Becky Barabe · 10/18/23

Vote: Recommend